I just wanted to express my gratitude for the manager of my last trip - small group discovery tour of the Philippines. Lani was an outstanding manager. Her cares for all of us with evident in looking out for our safety; providing us with multiple snacks and cool wet wipes and quick to address any concern or question we had. This is our 7th Gate1 trip I believe and never had someone so hospitable. I think it's also characteristic of service in the Philippines as well as staff were always greeting us warmly and sincerely. We were like family to her. She cared for us so well and just wanted her to be recognized. She had her birthday on our trip and was nice that she still was willing to do the trip.

This was our first experience with Gate 1 and we were very impressed! Our tour guide, Tan, was wonderful. Everything flowed very smoothly and we learned so much from him! The hotels were exceptional and the food was great. We were so glad we were able to try so much of the local cuisine. Highlights included Doi Inthanon National Park, the cooking class, the hill tribe visit and the elephant sanctuary. Thanks for a wonderful trip! We look forward to planning another Gate 1 tour.

We just wanted to say how excellent Robin, our tour manager was. From the moment he picked us up personally at the airport, until after we arrived safely home, he was involved in every aspect of our tour to make sure we had the complete experience of visiting Vietnam. His knowledge of his country, it's history and culture was exceptional. Nothing phased him and he was constantly involved to make sure every moment was filled with something interesting.

We had a fantastic time in Bali! Our tour guide Gusti was excellent! He took care of all our needs; made sure we were comfortable and always assisted us if we needed help on our travel. The itinerary was amazing and I would encourage you to include the cooking class in Benoa as part of the itinerary. The Chefs were awesome! The cooking class brought together the taste and smell of all the ingredients we used which is Bali!! The food was so delicious! My cousin and I enjoyed this tour very much! Meka and Heri were also very helpful on this tour! They were ready to assist and Meka provided tours which were informative. Thank you for such a wonderful experience!

It was a wonderful trip! This is the first Gate 1 Travel trip and we were very impressed with our accommodations, excursions, logistics and, best of all, our guide Rex! He was the cherry on top! He made it a memorable experience. This will not be our last trip with Gate 1!

We have a great time and love our tour guide, Thang. He is so knowledgeable and very helpful and 120% excellent. We love Gate1 for being so organized and everything is spelled out in writing. This is our first trip with Gate1, and we already plan to have more trips with you. Keep up the good work.

Having traveled with Gate 1 many times, I can honestly say that your Asia tour guides are among the very best in the company - but Nu exceeded even the high expectations we already had. He is truly a tremendous asset and a testament to the quality that Gate 1 provides. This was our first experience with the Discovery Small Group tours, and after this trip, we have already adjusted future bookings to move from Classic tours to Discovery tours as our personal preference. A large part of that decision was because of Nu's exceptional ability to guide the group while still making every traveler feel that their individual preferences and interests mattered. His balance of professionalism, organization, and personal connection was remarkable. The harmony within the group was outstanding, something that did not happen by accident and clearly reflected his leadership and personality. Every site was given the perfect amount of time - long enough to truly appreciate and enjoy it, but never so long that the experience lost its energy or appeal. More than just an excellent guide, Nu became someone we genuinely considered a friend by the end of the journey. He made this trip unforgettable, and we are incredibly grateful for the experience he created for all of us.

Our tour manager Jen was outstanding. She was knowledgeable and truly compassionate about her job and left a positive impression about the culture and people of the Philippines. She interacted with everyone making sure we had a good time and tried to fulfill our individual needs. Five stars for Jen!

I experienced a wonderful, enjoyable, enlightening trip through Bangkok, Cambodia, and Vietnam. Our tour manager, Le, is an excellent manager. He offered detailed information to keep us daily on track. His knowledge of the culture, history, environment, economy, and government of these countries is very impressive. Bi also is very patient, personable, and repeatedly offered us above and beyond tastes and experiences along the way. He is an asset of your organization. The hotels are clean, safe, and well appointed, with locations allowing us to roam easily and freely. The meals served were truly over abundant and delicious. The excursions are worth the money to learn and explore the different areas. My highlight excursions were Angkor Wat and Halong Bay. I was not disappointed. The transportation arrangements and the drivers and their assistants are commendable. Therefore, I rate Gate 1 a star rating of 5, and I look forward to traveling with you again.

I just wanted to take a minute and highly complement our tour director, Nok for the 13-day Thailand trip. I can't say enough great things about her professionalism, attention to detail, knowledge of the area, the way she brought our group together and made us a family and the way she personalized attention for each traveler all while multitasking and never being anything but kind and joyful. She was simply outstanding. I'd also like to compliment the drivers and the assistant and the team that got us from place to place. It was seamless getting to a hotel in 105°, weather and finding your luggage. Waiting for you in your room was so very nice. Our driver and the assistant took care of each need. We have found quality restrooms, great routes, and any supplies we possibly needed along with our tour director. This is an excellent team, and they made this trip unforgettable for me. I was traveling solo after having a traumatic event happen in our family and this team was unforgettable. I hope they get recognized in whatever way for their incredible customer service. You should be very proud that they are your employees.

Trip was fantastic - one of the best trips we have taken. Normally we would not want to go back to the same country, but we really liked the Philippines. The group was fantastic. The guide, Edi, was phenomenal. He went the extra mile to ensure we had what we needed and stayed patient with all the questions and requests. The winner of a trip and we enjoyed the trip tremendously!!!

Our trip was made unforgettable thanks to Kit. She went above and beyond in ways we never expected. During free time she would suggest things to do. She was very knowledgeable about the history and culture and provided materials for us to keep. Even though several dinners weren't included in the tour, she chose to spend her personal time sitting with us, recommending fantastic local restaurants and helping us navigate the menus-which made ordering so much easier for everyone! She also took us to experience Songkran on the streets of Bangkok and we had a blast. On the bus, she always had local treats and snacks for us to try, which was such a thoughtful touch. What truly stood out was her genuine care; she checked in on every one of us at breakfast each morning to ensure we were doing well. When I had an issue with my knee, she didn't hesitate to take me to a pharmacy to help me find the right bandage. By the end of the trip, she felt like a member of the family. We couldn't have asked for a better experience!

What an excellent trip. We had the most wonderful and knowledgeable tour guides. I especially want to call out Citrey, our Malaysia tour guide. He was exceptional! He was attentive to our every need, nice, smart and displayed excellent work ethic. We absolutely had the best tour guide. He was very knowledgeable and always professional throughout our trip. He answered all our questions and was there when we needed any type of help. Our Singapore tour guide was also great and he too was exceptional. I loved the trip and is so grateful for the accommodations and safety. Shout out to our driver in Malaysia as he did an excellent job as well. Thank you thank you for the best vacation I've ever had. And thank you again for Citrey! Everything exceeded my expectations !

Our family wants to give a special mention to our tour guide/manager Rex. He was outstanding and a very nice person. He was very knowledgeable and explained everything to the point. He even went out of the way to make us feel special and got us cakes to celebrate our birthdays. He also made sure all our dietary restrictions were met and made sure we had enough food. We enjoyed the trip and will definitely use Gate1 in future and recommend it to our friends and family. We also met some great people and made new friends!

We just completed the stay and explorer in Bali... what an amazing trip! We LOVED our tour guides, Wina and Amara!! they were so welcoming and kind and made us feel safe the whole time we were there... I will highly recommend this to her two family and friends. Great job Gate 1!!

KajaNe in Denpasar, Bali, Indonesia, along with the staff and accommodations, were excellent. I rarely rate anything 100%, but this experience came very close. Winna was amazing and genuinely cared about our well-being and happiness throughout the trip. Our driver did things with that bus I didn't know were possible. The value and itinerary will keep us coming back. You have a great recipe-don't change it.

We would like to extend our highest accolades to Hai, our knowledgeable, friendly, and humorous tour guide, whose passion and expertise resulted in a Vietnam tour experience that was genuinely phenomenal and magnificently exceeded all our expectations! Hai has left us eager to return to Vietnam again and explore further with him as our guide.

It was amazing. I really would like to highlight the tour director, Dek. He was absolutely one of the best I have had and I have traveled quite a bit. I really wanted to pass along that information because he was really spectacular. I really liked this tour and would recommend it for others.

We can see and feel that Dek puts his heart and soul into his job to represent his beloved Thailand to us. He made our trip exceptionally easy and joyful. Our whole group had good harmony and we all loved Dek. When the trip is over, I felt that I left a piece of my heart behind in Thailand. I found myself having trouble adjusting back to my life back in Pennsylvania. I miss Thailand, her people, her heritage, and our tour guide Dek.

It was my first time visiting Thailand, and our tour guide Audi made my trip very memorable with his knowledge of all the places we visited. He was very organized and really cared for his tour group. I could tell his was a very proud Thai and his inside knowledge of the various temples was great. All the hotel accommodation and meals were excellent. Audi was very professional and always on time. Please tell Audi and that I am looking forward to his Phat kaphao (pad kra pao) recipe.

Just a quick note to add to the survey about our 12-day Classic Vietnam tour (March 19-30). I can't find enough superlatives to describe our Tour Manager Kan. He was every-present, ever-upbeat, and ever-knowledgeable throughout the 12 days of the tour (and, I'm told, the additional 3 days in Cambodia). He managed to be, as I like to describe it, our Mother Hen without becoming our Overbearing Nanny - with gentle reminders and timely information at every stop to keep us on track and on time. He was a wealth of information when it came to history and culture of what was for me a new country, sharing details of his own experience to add to our understanding, and answering even the tough questions with patience and tact. And he was there for the unexpected wants and needs of the group - from helping to navigate a local shoe store to getting someone to the hospital with a health emergency. As I told Kan on the last day, this was my first trip with Gate One, and, due in no small part to him, I was sure it would not be my last (Gate One in general was pretty fabulous).

Our tour guide Phi was an amazing tour guide. He went above and beyond to ensure a safe and wonderful experience He truly did an amazing job. I learned so much about the culture and language. He was always available to answer any questions or concerns at any time of the day and night He engaged everyone on the bus and on excursions Always checked up on us to make sure all was good. Excellent tour guide

Our trip to Vietnam was our first time visiting, and it was everything we hoped it would be. Our tour guide, Robin, was very helpful and knowledgeable regarding the Vietnamese people and the history of the region. We truly enjoyed the experience.

My trip was fantastic! Our Vietnam guide, Tran, was exceptional! He made our trip rich with culture, fun with excitement and warm like a family. Looking forward to another trip with Gate 1.

We had a wonderful time on our recent trip. We particularly enjoyed our Tour Leader, Oh. He was well-organized, helpful, and full of surprises. His knowledge and expertise regarding each location were impressive, and he truly knew how to read his audience. For example, when temperatures became too high to be outside, he thoughtfully adjusted our schedule so we could rest and continue the tour when the weather was more ideal.

The tour leader for the trip, Buffalo, was EXCELLENT. He went above any beyond on multiple occasions to make the trip a very memorable one for everyone on the trip. Everything was coordinated and arranged very well, entire trip was smooth and enjoyable. Buffalo is an exceptionally good tour manager.

It was wonderful. We had the best tour guide, Dora. She is witty, full of energy, enthusiasm and great knowledge of all the different places that she took us to visit.

It was great. Tom, our guide, was the best guide I've ever had. And most of the group said the same. My parents have been on more than 20 trips with Gate 1 and they thought he was the best as well. Give that guy a huge raise!!

We wanted to write a brief note to say what an EXCELLENT guide we had in Cambodia & Vietnam ("Rex"). His communication was excellent and even created a pamphlet for the tour which I found very helpful. He put in an obvious amount of extra effort to help us experience the cultures he was showing us and had an obvious pride in. Thank you, Rex for such a memorable trip! From Cambodia to Vietnam you exceeded our expectations! With my Dad being a veteran, it meant a lot for us to see Vietnam, and especially to see what it has become. We would love to come back and see more. Thank Rex for all the special side trips, sharing your personal experiences, and the personal time you shared with us.

Our tour director Pond was amazing. He did a very good job and went the extra mile to make sure we had a very good time. He was so nice, friendly, knowledgeable, accommodating - everything you want in a tour guide. Our bus drive Mr Tum and bus assistant Mr Korn were so nice and helpful - they really added to our overall experience. This was an amazing trip - we were in very good hands. I would travel with them again without a second thought.

Wanted to let Gate 1 know what a great guide we had on our 17 day Thailand trip with Phuket. Her name is Goy. She is an asset to your company. She was very knowledgeable and had a great personality. She always made sure all our needs were met and went out of her way to assist us. Guides like her should be recognized for how she contributes to your company.

Kudos to your team members! We have returned from our 12-Day Classic Malaysia & Singapore trip and would like to express our appreciation and gratitude to three outstanding Gate 1 associates: 1) Jeffrey- Tour Manager, an excellent TM with a keen sense of organization, efficiency, knowledge and grace made each day special. 2) Su-Ann- Kuala Lumpur Representative, a friendly and helpful staff member whose timely response and efficiency helped us gain the necessary receipts for an insurance claim. 3) Deva- bus driver, a very skilled driver who managed to keep the bus spotless, inside and out. Thank you! Thank you!

Our trip was awesome! Ya was very, very courteous, professional and anticipated our every need. He is just great, imparting all the knowledge about the different areas that we visited and truly cared for us. The local tour guides were also fantastic, sharing their knowledge and love of their country with us. We enjoyed every minute of it.

It was our first time to the Philippines, also a great and memorable trip! We really enjoyed the islands hoping, the resorts we were staying: they were fabulous! Not to mention our great tour leader EDI. Not only was he knowledgeable, EDI was always ready to offer help in a friendly manner to each member in the group. Thank you Gate 1 for organizing such a pleasurable trip.

This was a five star trip! The itinerary was great, and our Tour Director/Guide - Goy added events such as the Blue Temple which were outstanding. Goy was exceptional - she handled all the group member questions with patience and professionalism. She was clear on directions and expectations, and really elevated our experience. Out of 5 stars she easily merits 6! The hotels were excellent - rooms were spacious and well appointed, meals were exceptional, and the staff were all personable and professional. I chose most of the optional activities which were universally excellent. This was my first Gate 1 trip and based on my experience I am definitely considering more.

It was wonderful! The Tour Manager, Pimm was fantastic and the bus driver Sutep and his helper, Bank, we were exceptional. Everything went off without any complications or issues. Overall, and excellent trip! Looking forward to my next one to France in June.

I just would like to say for the 17 day Bangkok, Cambodia and Vietnam, Thang was the best tour director that I have ever had on any trip (9 trips with Gate-1). He is to be commended for his organization, friendliness and knowledge. I hope to return to Vietnam with Thang.

Rex was an absolutely exceptional tour guide and truly made our trip unforgettable. From the moment he met us in Cambodia until the morning of our departure, Rex was always there-guiding, assisting, and making sure every detail of the tour ran perfectly. His organization, professionalism, and incredible attention to detail ensured that everything went smoothly from start to finish. Rex's knowledge of the region was impressive, and he shared information in a way that was both fascinating and entertaining. His commentary was filled with history, culture, humor, and personal stories that brought each destination to life. Whether we were on an excursion or riding on the bus between locations, he made every moment engaging and enjoyable. What truly set Rex apart was the personal connection he built with our group. He took the time to get to know each traveler and often provided thoughtful suggestions and recommendations based on our individual interests. During free time, he frequently organized optional activities and experiences so that everyone could make the most of each location. Rex went above and beyond in every way. His passion, warmth, and dedication to his guests made this trip incredibly special. If you are lucky enough to have Rex as your guide, you are in excellent hands-it will elevate your entire travel experience.

Our trip was fabulous!! I loved the mix of experiences from cities to the elephant sanctuary to staying in a beautiful resort to visiting a water buffalo farm to the awesome Thai massage to visiting the temples. Every experience was top notch!! And our guide Yo was fantastic!! Brought the history to life and is obviously passionate about elephants and Thailand in general! Yo did the best job as guide I have ever experienced over many tours!

This was the 8th tour that my husband and I took with Gate 1 Travel. Yo, our tour manager and guide for Thailand, was by far the best tour manager and guide that we ever had. She was excellent - very knowledgeable, very organized, very helpful, and very eager to share the Thai culture, food, language, history and traditions with every one of the 31 individuals in our group. She exposed us to crafts and arts unique to Thailand with fun hands-on activities including creating our own cotton fabric design and trying a variety of Thai foods in the local markets. She was very patient with all of us and her wonderful sense of humor made for a very pleasant vacation for everyone.

Great! Gate 1 travel guide 'Buffalo' was very attentive, helpful and knowledgeable. We enjoyed the 'Essential Vietnam' trip from Saigon to Hanoi.

Our Tour Guide Thong/Victor is a diamond asset for your company! What he did for our group was extremely different from any other! Every thing he did for our group was way above any guide..you gave us the best!

I would like to take this opportunity to say heartfelt thank you to our tour guide Hai. He was the best tour guard I ever had. His knowledge of history way of conveying to the group and caring for everyone and organizational skills are amazing. Thank you so much Hai for all that you did to me and us as a whole group, you treat us like a family. And thank you Gate1 travel company for providing the best tour guide that you possibly have. THANK YOU

My 17-day journey through Thailand with Gate 1 Travel was nothing short of extraordinary. From the very first day, the itinerary struck the perfect balance between immersive cultural experiences, breathtaking natural beauty, and thoughtful moments of rest and indulgence. Every detail felt intentional - seamless logistics, excellent accommodations, unforgettable meals, and experiences that allowed us to truly feel the soul of Thailand rather than just see it. We explored vibrant cities alive with history and color, serene temples that invited reflection, lush landscapes that felt almost unreal, and coastal moments that reminded you how magical this country truly is. Whether navigating bustling markets, learning local customs, or soaking in once-in-a-lifetime scenery, the trip never felt rushed - only rich, layered, and deeply rewarding. What elevated this journey from wonderful to exceptional was our tour guide, Oum. Oum was phenomenal in every sense of the word. Her knowledge of Thai history, culture, and traditions was impressive, but it was her warmth, humor, and intuition that truly set her apart. She anticipated needs before they were voiced, handled every detail with grace, and made each traveler feel seen, supported, and cared for. Oum shared Thailand with us not just as a guide, but as a storyteller and cultural ambassador. Her passion was infectious, her explanations thoughtful and engaging, and her presence brought a sense of ease and joy to every day. She created an environment where learning felt natural, laughter came easily, and memories were made effortlessly. This trip exceeded every expectation. I walked away not only with stunning photos and unforgettable experiences, but with a deep appreciation for Thailand and immense gratitude for the care and excellence provided by Gate 1 Travel - and especially for Oum, who made this journey truly unforgettable.

Wonderful! Beautiful sights, delicious food, clean modern hotels, very friendly people. Our tour manager, Steve, was not only very knowledgeable about the history of Vietnam , that was super organized, very caring and attentive to all the needs of the group , and went over and above the usual duties of a tour manager to ensure everything was smooth and easy for everybody. I was most impressed when he even showed up on departure day at 6:30 AM to make sure my ride was on time and even to guide us to safely cross the street in the crazy Vietnam traffic.